Frequently Asked Questions

About

We are a community-driven short course hub where we bring courses from various independent providers, training companies, entrepreneurs and individual expert creators together into a single solution to drive your personal and professional development. Our platform is created around integrated value for all, where we help course providers, creators and other experts reach new exciting markets and help our customers access the most affordable development options possible. Our customers have the opportunity to learn from people in the industry and from experts from various businesses to ensure we create real-world solutions. Our goal is to position do skills as a primary source of in-demand skills for our target market by offering them a quality learning experience at affordable prices.

No, we are not an institution of higher learning and we do not offer any form of regulated qualifications in any country in which we operate. If any of our courses from our course partners give you that impression, please reach out to us and report any such misrepresentation.

None, do skill is not a university or college, and we do not provide any qualifications. If you are looking for a qualification on the National Qualifications Framework (NQF) or the like, then we suggest you visit your local university and regulator to find your institutions of choice. Our courses are professional and personal development in business, commerce, technology and IT fields. Some of our IT courses are preparation, or "'Certification Prep' courses, which are aligned to internationally recognized certifications. These certificate prep courses are aimed at preparing you to successfully write an industry or tech-specific certification, normally conducted by the relevant authority. For example any CompTIA certification, our course will prepare you step by step for the exam and once you are comfortable and achieve your everskill certificate you can register for an online exam with CompTIA and obtain your CompTIA certification.

With our do life wellbeing membership subscription, you can save thousands on all your development requirements. If you are a do life member, you not only get access to all the wellbeing courses, contents and tools you also receive guaranteed discounts of between 10-25% on all do skills courses for as long as you remain a member. so for as little as R54.99 a month, you unlock a universe of benefits aimed at your success.

Visit them at: http://www.dolife.io

 So, depending on your do life membership level, you will be eligible for various discount levels - You will receive a discount code, which you can redeem on do skills for every course you purchase. These codes are randomly generated and are valid for one use only. If you want to purchase another course, we will send you a new voucher code. You will have a maximum of 15 discounts per 12-month period.

Yes, discounts apply to all courses. Visit the rewards and benefits page for more details on the discounts available.

IT Courses

The do group partnered with a 25+ year veteran United States based IT Training Company to secure best of class courses for our customers. Our founders have each over 15 years experience in higher education, tech, cloud solution technologies and digital marketing to ensure we have both the academic and technology areas well covered. Through our partnership we can assure affordable relevance, quality and industry readiness for all our IT courses. For more info visit the About Page.

We are committed to deliver only offer market ready technology training that meets our standards of quality and relevance. The courses are designed and lectured by industry experts in each field to ensure they meet industry and business needs. The IT courses are all video-based instructor-led that guides our customers through the learning to be done. Our LMS, test questions and practice tools are geared to help you achieve the learning outcomes. We strive to bring uber-affordable and its fun to learn new technology.

We have consolidated the IT courses previously available on everskill into the do skills platform. Once you have purchased an IT course or All Access Plan, you will get access to the information and details about your course by clicking on the course you purchased. The course will be available in your Dashboard as well, see Dashboard. We encourage you to read through all the information to familiarise yourself with all matters relating to your course.  you’ll be sent an email with course access instructions. All our IT Courses from our partner are hosted on their LMS and thus not available on our LMS. Your course on our LMS is for information purposes only and will contain instructions on how to access your course.

All our courses are short and can be completed in various durations of less than a month. However, we understand that life gets busy, and other priorities make learning challenging. That is why you will have access to your course for 12 months. Only after 12 months does your course access expire. We encourage you to complete your course as soon as possible so you can apply those new skills in the working world.

For every IT course you will receive an do skills certificate of completion. For the international or industry exam preparation courses you will have to register with the body or the technology company to write your exam. See our resources section for more info.

Exam preparation courses are carefully constructed to assist students with preparation for and passing industry or technology exams. Our courses have built-in self-assessments to test a student's comprehension and ability to pass the exam. These exams are normally conducted by the technology company themselves or authorized 3rd party providers. When a student passes these exams they will obtain official certification from the body or technology company, such as Cisco or Microsoft. We do not offer any of these exams and be sure to check the resources page for more info about where to register for these exams.

No, all industry, technology, or company exams are not included with your purchase. You can view fees on the certification body's website, and they vary from time to time. Please do your research on these costs so you know what you can expect cost-wise.

When you sign up for one of our All-Access Plan options, you will gain exclusive access to our incredible online training with over 160 IT Courses to choose from, 12,000 on-demand training videos, all instructed by experienced information technology industry professionals in each area of expertise. So with our All-Access Plan, you have access to all our courses anytime, anywhere, and for a very affordable price. Our suite of training products is an ever-growing collection that is regularly updated to guarantee that the course material remains up-to-date and applicable to emerging trends. Visit our IT Courses Page for more info.

Our bundles are prepared to focus on specific areas of competencies or careers in the technology field. We bundle individual courses into these packages to offer you a more comprehensive yet uber-affordable learning solution that will enable you to stand out from the competition. For a very affordable single price, you get anything from 4-15 IT courses. Now this is what cost-effective learning looks like. We will be launching new bundles often so subscribe to our newsletter and media channels for exciting new releases. With an IT course bundle, you will get access to all the individual courses in that bundle. These courses will be available in your profile on our LMS, ready for you to complete at your own pace. You will receive a certificate of completion for each of the courses in the bundle that you successfully complete, if you don't complete all then its ok, you still get your certificate for those you did complete.

Creator Courses

The do group partnered with a 25+ year veteran United States based IT Training Company to secure best of class courses for our customers. Our founders have each over 15 years experience in higher education, tech, cloud solution technologies and digital marketing to ensure we have both the academic and technology areas well covered. Through our partnership we can assure affordable relevance, quality and industry readiness for all our IT courses. For more info visit the About Page.

We are committed to deliver only offer market ready technology training that meets our standards of quality and relevance. The courses are designed and lectured by industry experts in each field to ensure they meet industry and business needs. The IT courses are all video-based instructor-led that guides our customers through the learning to be done. Our LMS, test questions and practice tools are geared to help you achieve the learning outcomes. We strive to bring uber-affordable and its fun to learn new technology.

Once you have purchased a course, you’ll be registered as a student on the platform and we will send you an email with your purchase details. You can log in by clicking on the start course link in the email or through our login page, which is accessible in the main menu and via the footer quick access menu. Navigate to your dashboard (see the main menu and the footer) to see all your courses, orders and results.

All our courses are short and can be completed in various durations of less than a month. However, we understand that life gets busy, and other priorities make learning challenging. That is why you will have access to your course for 12 months. Only after 12 months does your course access expire. We encourage you to complete your course as soon as possible so you can apply those new skills in the working world.

For every IT course you will receive an do skills certificate of completion. For the international or industry exam preparation courses you will have to register with the body or the technology company to write your exam. See our resources section for more info.

Course Instructors & Partners

Our Course Partners are typically businesses, training providers or institutions that have existing online short courses in specific disciplines and want to expand their footprint or community engagement. We will evaluate your offerings from a relevance and quality perspective to determine if the course offering is the right fit, if it is, we will partner with you. The process normally takes around 30-60 days to complete. You can complete the instructor signup page or you can complete a connect with us form to get the ball rolling.

We provide you with a ready-made solution to access new and significant market segments and network partnerships with our various brands. With a combined experience of 25 years in higher education, our team can provide significant input and experience in our market segments. We will market and host your course on our Learning Management System, which is stacked full of features. Should you wish to provide a more interactive experience to students, we can provide platform access to your instructors to engage directly with our students and host live sessions or Q&A's. Many other features and options are also available.

Our course instructors are typically individual professionals, industry experts, entrepreneurs, digital economy, influencers and creators who wish to share their industry knowledge with a broader audience. Preferably you should have an existing course and content to become a Course Creator. Our criteria to qualify:

  • 21 years and older
  • at least 3-5 years of experience in your field.
  • a relevant qualification will be beneficial but is not required if industry experience is significant.

All courses are quality-checked and if it does not meet our standards we can unfortunately not offer them on our platform. To apply to become a Course Creator please fill out our application form - Instructor Registration

We at do skills will provide our Course Creators with assistance in designing and circulating their courses to suit market demand. We will further market the platform and may single out our specific courses in our marketing efforts. We provide you with readymade access to a state-of-the-art learning management system to host your course. We provide you with a significant and sizable market presence and education influence through our broader network of partners and brands. You will have access to our learning management system, and if you want to engage with students doing your course, you can utilise our tools to enrich the experience.

Billing & Refunds

We offer easy, safe and convenient online payments for all our courses. Simply select the course or bundle you are interested and proceed to check out. In the checkout process simply select the payment option best suited to you and complete the payment gateway's process.

We offer safe and secure payment through our payment partner, we offer 1) Credit & Debit Card, 2) Instant EFT, 3) QR code 

We have a no-questions asked 5 days refund policy. If you want to cancel your purchase of a course and get a refund simply mail us on billing@doskills.io within 5 days after you made your purchase for a full refund. Please note: We do not refund you if you completed the course and obtained a certificate. If you are unhappy with the course, stop learning and request a refund. 

A refund takes about 5 working/business days to process.

Navigate to your dashboard or use the main site menu. There you can view all your order and purchases and details.

Our payment gateway is completely safe and secure. We offer industry leading technology provided by Paystack that offer you easy and convenient payment options that suites your needs. They are trusted by over 100,000 SA businesses and are a PCI-DSS Level - Visit Paystack webpage for more information: www.paystack.com